At Party in Cart, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we’re here to help.

1) Eligibility for Returns

• Returns are accepted within 3 days from the date you receive your order.
• Items must be unused, unopened, and in their original packaging.
• Customized or personalized items (e.g., DIY kits with names, custom giveaways) are non-returnable unless defective.

2) Non-Returnable Items

• Opened packages, used items, or products not in their original condition.
• Seasonal or event-specific items (e.g., Christmas, Halloween, or Eid collections) after the event date has passed.
• Clearance or sale items marked “final sale.”

3) Return Process

• Contact us at no-reply@partyincart.com or call +966 53 361 7874 with your order number and reason for return.
• Once your return is approved, we will provide you with return instructions.
• The customer is responsible for the return shipping cost, unless the item is defective or incorrect.

4) Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7–10 business days to your original payment method.
• Shipping charges are non-refundable, except in cases of wrong or defective items.

5) Exchanges

• Exchanges are available only for defective or damaged items.
• If you need to exchange an item for the same product, please contact us within 48 hours of receiving your order.

6) Damaged or Wrong Items

• If you receive a defective or incorrect product, please notify us within 48 hours of delivery with photos of the item.
• We will arrange a replacement at no additional cost to you.

7) Contact Information

For all return and refund inquiries, please contact:

Email: no-reply@partyincart.com
Phone: +966 53 361 7874

✨ Note: Party in Cart reserves the right to update this policy at any time to better serve our customers.